FutureDial GlobalResale Case Study

Case Study: Lean One-Touch™

Case Study: Lean One-Touch™

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About this Case Study

FutureDial’s latest initiative with fully integrated and highly configurable solutions have allowed clients to consolidate process steps, thereby reducing labor requirements, floor space and WIP, while easily tailoring the solution to their exact business requirements.

Assessment

Global Resale embarked upon their latest wireless opportunity from a Lean perspective. Their election to utilize the full suite of FutureDial solutions has enabled them to streamline their process, throughputs and efficiencies.

Accommodating 75,000 devices per shift per week for a returns and trade supply chain, Global Resale is responsible for asset tracking, testing, clearing and grading. They are able to accomplish this within a three step process end to end.

“With receiving and processing mobile phones from everywhere around the globe we needed a seamless solution to meet our strict quality and high velocity standards. Full diagnostics, reporting and business intelligence are critical and partnering with Future Dial delivered the total package.”

-Jeff Zeigler, CEO of Global Resale

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“…Global Resale has taken these advancements to a new level by streamlining their process with the utilization of FutureDial’s highly configurable Lean One-Touch to setup and execute the high efficiency process of tomorrow. Global Resale’s forward thinking approach discarded costly restraints of legacy WMS as well as antiquated manual process limitations and instead chose to partner with FutureDial to overcome these challenges, allowing them to operate a Best-In-Class operation without hindrances. FutureDial is extremely pleased with this partnership and the success of Global Resale.”

-Steve Manning, CCO of FutureDial


B2B Bstock Partnership

Our Newest Partnership: B-Stock Sourcing's B2B marketplace

Our Newest Partnership: B-Stock Sourcing's B2B marketplace

We are pleased to announce the launch of our listings on B-Stock Sourcing’s B2B marketplace. Global Resale Liquidation Auctions will give buyers access to bulk quantities of previously traded-in, tested and data-wiped technology devices including: cell phones, laptops, desktops, tablets, data center equipment and electronics parts.

All the devices have undergone a meticulous testing and reconditioning process. Bidding for pallet size auction lots is currently open at: https://globalresale.bstock.com/

Global Resale is a Microsoft Authorized Refurbisher and R2 Certified electronics recycler and processes millions of devices per year.

We are thrilled to be partnering with B-Stock and happy to offer our network of buyers this incredible opportunity to purchase bulk lots of extremely popular technology devices from top brands and manufacturers.


R2 Certified Global Resale

Global Resale Achieves Multiple Quality Certifications for its Austin, TX Headquarters

Global Resale Achieves Multiple Quality Certifications for its Austin, TX Headquarters

Global Resale is proud to announce that its Austin Headquarters and state of the art refurbishment center has obtained all four industry-leading certificates within the first six months of operations. Global Resale CEO, Jeff Zeigler said “our team worked incredibly hard around the clock to ensure that we implemented the best quality and compliance systems at our new facility. Our partners depend on us to deliver flawless execution and best-in-class services, and we are dedicated to maintaining quality and compliance as we continue to grow. We are well-positioned to manage our partners’ complex reverse logistics needs as they replace and upgrade billions of devices”.

Mike Watson led the implementation and certification effort for Global Resale, leveraging his 20+ year career in takeback, regulatory compliance, and operations with Dell. Watson said “the entire Global Resale team excelled at developing and implementing the policies and processes to support their ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007, and R2 certifications. I worked closely with most of the tech manufacturers (OEMs) to create the initial industry standards in the mid-2000s. Based on my experience over the past several decades, I believe Global Resale has the most optimized program for both cost / quality efficiencies and scalability in this space. We look forward to implementing this in all of our facilities around the world, including completing the certification process at our UK facility by Q1 2017.”

The R2 Standard is the premier global environmental, worker health and safety standard for the electronics refurbishing and recycling industry.


Global Resale Expands its Footprint to Europe by Adding a State-of-the-Art Distribution and Technical Services Center in the UK

Global Resale Expands its Footprint to Europe by Adding a State-of-the-Art Distribution and Technical Services Center in the UK

The new European headquarters in Essex, England will provide a wide range of logistics and technical services for wireless devices, computers, and data center equipment. Chris Farrell, European General Manager, said “we are thrilled to launch our UK center to service our growing base of European clients, who depend on us to manage their technology refresh.” The Essex distribution center will be fully integrated with the company’s US operations to ensure that customers have quicker access to a truly global supply of inventory. In late March, Global Resale partnered with Brightstar Capital Partners to expand its geographic footprint and augment its service offering.


Global Resale Announces the Official Opening of its New Headquarters & Operations Center in Austin, TX

Global Resale Announces the Official Opening of its New Headquarters & Operations Center in Austin, TX

Global Resale has completed the buildout of its 80,000 square foot state-of-the-art services and refurbishment center, which previously served as a Dell manufacturing factory. The facility will serve as the company’s central Distribution and Technical Service center in the U.S. The company has increased its capacity and broadened its capabilities to refurbish and resell wireless devices, computers, data center equipment and electronics. Jeff Zeigler, CEO, said “Our team has built one of the finest centers in the country. Now we are ready to maximize its potential as we see increasing volumes of returned devices from our clients.”

New Headquarters AUSTIN, TX

Move of headquarters & technical center into a 80,000 sq feet state of the art facility – NW Austin, TX.

  • Power upgrade
  • Office upgrade
  • Fiber optic
  • Installed several thousand position test network
  • Surveillance & viewing system
  • Controlled access
Used-PCs Operations Merged to new HQ

For 14+ years Used-pcs.com has been helping customers get quality computers at greatly discounted prices and that is something that will never change! Our customers will benefit from our upgraded facilities with larger quantity and higher quality of products.